<a href="https://www.epsilontel.com/epsilon-telecommunications-about-us/">About Us </a>


Experienced on the ground support globally

Epsilon’s Remote Hands provide the expertise you need to efficiently grow your presence globally and improve operational efficiency. Our Remote Hands Services enables you to leverage our engineering expertise and experience to serve new markets and maintain networks around the world.

We support the build, maintenance, and management of local infrastructure wherever it is needed. The team of specialists provides consulting, design, build, system integration and maintenance services that can support your customers globally.

Our Remote Hands can ensure you have maximum uptime and network availability in key global communications hubs around the world.
  • 24/7 Expert Assistance 
  • Remote Management, Custom Installations & Equipment Troubleshooting 
  • Remote Hands 
  • Short Notice Delivery 
  • Guaranteed Onsite Maintenance & Network Monitoring 
  • Security Screening BS7858:2013 
  • SLAs based on Project Deployment 
  • Construction Skills Certification Certified with CSCS
We allow our partners to use the team as an additional resource which can maximise your cost-efficiency

Enter New Markets
We enable you to reach new markets with local support and expertise

Efficient Operations
Our operations will reduce service disruption with the guaranteed management and maintenance of your networking equipment around the world

Implement Complex Integration
Our systems and solutions integration team can support your complex integrations with planning, designs, implementations and operations

Maximum Up-time
Our strict SLAs enables you to offer your customers more demanding performance guarantees

Offer Turnkey and Bespoke Solutions
Our team can design and build a full turnkey colocation solution and project manage deployment to turn on and post-acceptance

A Simple Solution

We reduce the number of Service Provider relationships by using a single solution for all your infrastructure needs

A Trusted Delivery

We ensure the management of your infrastructure with guaranteed Quality of Service and Experience

Dedicated Experts

Our engineers are continually training and developing new skills in the latest networking technology to cater to existing and emerging business needs

Experience in the Sector

We’ve provided outsourced network services for over a decade to our customers meaning you can maintain a global network with confidence

On-Ground Presence

We provide you with experts on the ground, they will build, maintain and manage your local infrastructure at any location

Partner-centric Approach

Our global team of expert engineers provide you with technical and operational support around the clock

Global Presence

We've over 220 points of presence globally


We've over 15 years of experience serving the sector


We've over 600 network operator relationships globally

Dedicated Support

We offer 24x7 dedicated support whole year round

Learn more about Epsilon's Remote Hands Service features, and benefits.
Learn how you can connect locally, regionally and across the globe efficiently and securely with Epsilon. Tell us more about your requirements and we will contact you shortly!