Epsilon Appoints Colin Whitbread as its Managing Director, Service and Operations
The former COO, Technology at TalkTalk will be focused on scaling Epsilon’s operations and service experience as it serves a growing number of industry segments.
Singapore, 31 January 2019 – Epsilon, a privately-owned global communications Service Provider, has appointed Colin Whitbread as its Managing Director, Service and Operations. The appointment marks a new phase of growth for Epsilon as it accelerates its expansion into new market segments and delivers customer service excellence to a growing number of network-centric businesses.
Whitbread will lead the global technology, service and operations teams from Epsilon’s London office. He will be responsible for driving the transformation of the company’s technology innovation and delivering new levels of customer experience for the global business. Whitbread brings with him over two decades of experience from the industry having held senior executive positions, most recently as COO, Technology at TalkTalk, a leading UK PLC communications company.
CEO and Co-founder at Epsilon
Whitbread joins Epsilon at an important stage in its journey of continual transformation. The company is expanding its capabilities to offer end-to-end solutions including SDN powered Data Centre Interconnection, SD-WAN solutions and Global Enterprise Voice services. Epsilon’s move to support new kinds of customers and emerging technologies is accelerated further by its internal transformation. The company is adapting and shaping its infrastructure, operations and business culture to remove friction from the networking journey and improve its customer service excellence.