Capacity & Performance Network Analyst (Bulgaria)


Overall Purpose of Job
The role of Capacity Analyst is to provide and publish reports based on actual available capacity to the organisation and forecast capacity trends to enable the engineering team to install capacity on time across all network layers horizontally and vertically.

The Capacity Analyst is also part of the customer ordering process and working with the technical sales team, service delivery team and provisioning team to ensure smooth implementation and Just-In-Time capacity and port availability and is also involved in network consolidation projects to provide forecasts of free rack space and power based on consolidation projects.

Key Responsibilities
  1. Collecting usage data from the network
    • ODF port management and pre-cabling to MMR
    • Equipment ports 
    • Equipment slots
    • Rack space and power utilisation 
    • Matrix utilisation
    • Voice switch licenses usage
    • Voice number usage 
  2. Analysing the collected data and providing details to Network Planning 
  3. Provide trending forecasts of network capacity growth, port take-up, and SIP licenses.
  4. Provide forecasts of rack space and power based on network consolidation programmes and upgrades required.
  5. Allocate ports to provisioning
  6. Reserve ports and capacity for high profile orders.
  7. Uploading new ports to online ordering systems
  8. Uploading new voice numbers to online ordering systems
  9. Take part in internal planning and Engineering meetings

Job Requirements
  • Ideally has a data analyst, data scientist or software development background/education
  • Proficient in BI tools such as Power BI or Tableau
  • Good analytical skills and understanding of trends in data networks.
  • Knowledge of WDM, OTN, SDH, Ethernet, and MPLS
  • Knowledge of SIP and Softswitch operations a plus, but not necessary.
  • Good timekeeping
  • 3-5 years’ experience in a telecommunication service provider
  • The selected candidate is subject to a background check
  • Analytical thinking and open-minded to solutions from others.
  • Curious and willing to explore solutions and self-study when required.
  • Detail-oriented.
  • Team player but able to work solo when required.