Valentine’s Day: Lessons for building a strong partnership
- Trust - It is always better to get together with someone you can trust. By partnering with a service provider with a transparent business model, you can be assured of the quality in service delivery and customer experience. Start by looking at partners with proven track record and commitment to building better products and services. Find a trusted partner whom you can rely on to constantly support your business growth in the long-term.
- Respect- Respect is the key to building a confident and healthy relationship. Similarly, today’s partnership approach is changing from one-off transactions to organisational-wide transformation. In our industry, bringing new opportunities to monetise the network is often the key to building successful partnerships. A partner who respects your business goal and customers will go above and beyond for you. This may mean continually driving innovation in solutions that enable you to deliver the best experience for your customers.
- Communication - Some may say that communication is the most important aspect in any personal relationship; and the same can be said for business partnerships. Fast-changing market trends and evolving customer expectations necessitate the shift to new networking models that are highly adaptable to changes. In such conditions, it is important to communicate with partners effectively through open feedback channel to constantly improve the services. Absence doesn’t always make the heart grow fonder so don’t be afraid to overcommunicate sometimes.