Network Management Centre Hotline

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Epsilon Telecommunications

Epsilon Connect Carriers

Epsilon Presentation Video

Epsilon Presentation Video
Epsilon Company Profile

DEFINITION:

Epsilon is a global service provider headquartered in the United Kingdom and one regional office in HK operating in the international telecoms wholesale market, with a core focus on voice and data connectivity. It also specialises in other important network related services such as co-location, installation, system integration, network management, and first line maintenance. The main objective of our business is to achieve excellence in all areas of our product portfolio, delivering a “service experience” beyond current market standards.


POSITIONING:

Epsilon provides global connectivity solutions between all major Regional Telecommunications Hubs, such as London, Hong Kong, NY, Miami and many more to facilitate global voice and data communications for Carrier customers. Reliability, resilience, customer service and speed of delivery are they key differentiators in the market where it aims to become one of the leading organisations.

Being Global but acting local has always been general understanding within Epsilon and is clearly visible in its multinational and multilingual employee base covering more than 25 different languages and are from all major cultural and religious backgrounds.

Epsilon is completely Carrier neutral as it does not compete with its customers unlike many other operators who have both retail and wholesale operations.

Epsilon is a facilitator allowing Major fixed line and mobile Carriers focus on driving their main international business whilst relying on a partner like Epsilon to support their network and technical needs internationally.

Future: Become the leading international connectivity provider for the international voice telephony exchange where we currently hold 15% market-share of all international calls. The maximum we can achieve is maybe 30% as the remainder will not require our international service as they connect directly across borders with their neighbour countries.

In addition we will become a leading player in global connectivity for SDH, Ethernet and MPLS services where we establish ourselves as the preferred choice for Carriers who look for a partner to outsource this part of their business to. Our Carrier neutral position will greatly hep to achieve this goal.


HERITAGE:

Epsilon was founded in 2003 by Andreas Hipp and two other Entrepreneurs and is 100% privately owned, becoming profitable already from early 2005.

The main shareholders are:

Kuok Group - a multi-billion dollar conglomerate with interests in hotels (Shangri La), property (Kerry Property Ltd.), media (South China Morning Post), beverages, foods and commodity trading across Asia.

Michael Stone - Chairman and private investor from the UK. Michael was previously the CEO and then Chairman of E.D & F.  Man Ltd. a 220 year old commodity trading business which added fund management to its portfolio during the early 80’s.


COMPANY:

The company currently employs close to 40 people with around 27 nationalities and 25 different spoken languages. There are another 8 contractors which mainly provide field services and installation work but all core functions are covered by Epsilon employees. The commercial group are around 15 people and so is the operations team and Network Operations centre with the remaining staff being in finance and corporate administration.

Epsilon has currently two offices in London as well as one Data Centre and another Subsidiary in HK to service the Asian market.


MARKET AND CUSTOMERS:

Epsilons main market is international wholesale capacity and co-location services as well as system integration services. The services can be provided in and between all our international points of presence (POP’s) and is used by our customers to transmit telephone calls, data, internet between themselves and other Carriers in different global regions or countries.

Our customers are typically fixed line operators, mobile operators and Internet Services providers who have international licenses to interconnect with other operators across the world to exchange voice or data with other operators or need to establish leased line circuits for large global corporate networks. Typical   customers include Verizon, AT&T, BT, Telefonica, Vodafone and many other well know Telecom operators.